FAQ — SnickBasement

Q: Are all sneakers authentic?
Yes! Every sneaker comes from stores or retailers. We never sell replicas or unofficial products.

Q: Why are your prices sometimes lower than retail?
We source sneakers during sales, outlet deals, and special discounts worldwide. We pass those savings directly to you.

Q: Do you keep stock in a warehouse?
No. Your order is shipped directly from the source location, so you get the product quickly and at the best price.

Q: How long does delivery take?
Delivery depends on your location:

Local: 3–7 business days

International: 7–12 business days

Q: What if there’s an issue with my order?
We provide full support — contact us via email, chat, or social media, and we’ll resolve it promptly.

Q: Can I track my order?
Yes. Tracking details are sent via email as soon as your order ships.

Q: How long has Snick Basement been in business?
We started Snick Basement in July 2025, and even though we are a new store, we work hard every day to grow, improve, and earn your trust.